We re-invent tech support to make your business run Faster, Better and Smarter!
Since we started providing technical support services in 1985, our philosophy has not changed. While many support providers offer only “break-fix” service, we go well beyond that to serve our clients. Reliable and efficient computer systems are essential to achieving your business goals. Our approach is to offer the highest level of service while providing only the right products for your IT environment. Regardless of your requirements, we have a dedicated staff of consultants ready to help implement solutions that work for you now, and help you create a business and technology roadmap to plan for the future.

Providing exceptional tech support service to East Tennessee and beyond since 1985!

Have you ever talked to someone on the phone who asked you to wait since their computer was slow? Have any of your customers been frustrated by how slow your business operates simply because your technology is old and slow? How quickly can you respond to market changes? Do you see technology as an expense or a strategic asset?

Microsoft Response Point is an advanced phone system software designed especially for small businesses that have 1 to 50 employees. This VOIP phone system simplifies phone system installation and integrates with Microsoft Outlook and Exchange.

Business Continuity - Backup and Disaster Recovery Solution. Now there’s a superior backup and disaster recovery
solution that matches your business needs…and fits within your budget. This solution provides  much more than error prone tapes…starting with peace of mind.

STAR - Strategic Technology Assessment & Roadmap. This business and technology assessment identifies where you are now and draws a roadmap that will take where you want to be.

Find out who has the advantage, you or your competitor. Is your Tech Support Service keeping up with the changes in technology and helping your business keep up with the changes?

Strategic Small Business Specialist. Use a strategic approach to technology to amplify the impact of your people and make your business grow, even during hard times.

Two key factors in the success of a business are your customers (revenue) and your data (information). How are you managing customer information? How quickly can you respond to customer situations when you need to? What information about customers are you keeping? How quickly can you gather critical information? How many different ways can you look at the customer information so you can gain strategic insights?

Customer Relationship Management - CRM. The chain that connects your company with your customers is only as strong as its weakest link. Everyone who touches the account is a link; who is your weakest link?

Work Smarter, Not harder. Big business technology breakthroughs for small business, Microsoft Small Business Server - SBS2003 R2.

Unified Communications. Simplify how people communicate with each other in today's business world.

How do all of the pieces fit together? Does you technology support your strategic plans? "Vision without a Plan is a hallucination." A Plan without Actions is a disaster. Technology and Strategy without Tactics is only a huge pipe-dream.

 Guerrilla Marketing Workshops. Guerrilla Marketing has been around since 1984. Find out why it is so successful for any sized business and if it is right for your business.

Guerrilla Relationship Management. What happens when you take CRM and combine it with the strategy and tactics of Guerrilla Marketing? You have GRM, Guerrilla Relationship Management.