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Do you sometimes feel like your phone system
is an antique?

  • Are you concerned about losing your competitive advantage?

  • Do you get anxious about mobile users not staying connected?

  • Are you upset about ever increasing phone bills?

  • Are you worried about how well remote users are connected to the office?

There's an easier way                      
                                          for your business to communicate.

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Click here for a short overview of how ResponsePoint and VOIP can save your business up to 51% on your phone bills.

Now you can have enterprise level features with your phone system
without the enterprise price!

Microsoft Response Point is an innovative phone system software designed especially for small businesses that have 1 to 50 employees. The user-friendly management center empowers an average PC user to setup a phone or make system changes in minutes. The unique voice-enabled user interface instantly connects employees and customers with the people or information they need. With everything you need in one affordable package and support for both traditional phone service and VOIP, Response Point phone systems are easy to manage, even easier to use, and the easiest choice for any small business.

Less hassle and expense with no wiring necessary for a phone system. ResponsePoint connects directly to your network and the phones plug into the network, your computer plugs into the phone.

Move your communications to Response Point for less than the cost of a maintenance contract on your old phone system.

Introducing Microsoft® Response Point™, revolutionary phone system software.
 

Respond quickly to customer needs.

Automatically route calls to the right person, whether they’re in the office or on the road. Employees don’t have to wait by the phone, and all callers and customers receive the same VIP treatment, every time.

  • See caller details with screen pop-ups.
  • Click to call make it easy to find and connect access all your business contacts.
  • Integrates easily with Microsoft Office Outlook® contacts.
  • The voice-enabled Automated Receptionist manages common requests and increased call volume smoothly and professionally.

Reach customers and colleagues easily—from almost anywhere.

Take and make customer calls away from the office.

  • Voice Dialing enables hands-free voice-activated commands to dial, transfer, and retrieve calls eliminating the need to memorize phone numbers. Now just say, "Transfer my call to Joe," just by speaking their name.
  • Award-winning voice recognition software improved with DTMF detection to reduce speech misrecognition high-quality speech recognition.
  • VPN access enabled so that people can use the phone system from remote networks.
  • Route calls to the right employees whether they’re in the office or on the road.
  • Send voicemail to e-mail for easy access.
  • Ring all the phones in a particular department for quick access.

Increase productivity and savings using VoIP.

Automatically route calls on a Voice-over Internet Protocol (VoIP) line, helping you avoid exorbitant long-distance rates – and saving you up to 51% on your phone bills!

  • An average PC user can add and manage up to 50 users — with no special phone training or additional license fees.
  • Add and change users with a few mouse clicks.
  • Flexibility to adjust to staffing peaks and valleys.
  • Move office locations with minimal interruption in customer service.
  • Intercom and Paging to connect to colleagues and customers quickly

Response Point features at a glance

Adding New Employees

  • Scales to 50 employees (with no additional license fees).
  • Setup configuration wizards make changes easy.
  • Auto discovery of new phones.

Mobility

  • Call forwarding for employees on the go.
  • Voicemail to e-mail forwarding.
  • Office Outlook contact integration.

 

Voicemail and Call Routing

  • Ring all the phones in a particular department for quick access.
  • Manage call logs effortlessly through e-mail.
  • Park, retrieve, and forward calls.

Customer Responsiveness

  • Transfer calls easily between employees or departments.
  • Pop-ups reveal details from Outlook about callers.
  • Voice-enabled Automated Receptionist provides fast, professional response 24x7.
  • Click-to-call and voice dialing makes it easy to connect to customers.


Discover how easy communication can be. Call us for  demonstration of Microsoft ResponsePoint

Pratt Computing Technologies. Inc.
10420 Jackson Oaks Way  Suite 202
Knoxville, Tennessee 37922
865-693-0900 Extension - 111

Providing exceptional tech support service to East Tennessee and beyond since 1985!


Microsoft Gold Certified Partner Small Business Specialist, computer network and business development consultants  

 

 

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